Indiana Electronics & Communications - Managed IT Services

Managed IT Services

IEC specializes in providing a proactive, comprehensive approach to managing a company’s IT infrastructure.

We're your it department!

in your business

Entrusting the management of IT systems to IEC allows you to free up internal resources and focus on your core competencies. IECs managed IT services can help to improve your overall security posture by implementing best practices and proactive monitoring.

IECs managed IT services help to improve system uptime and performance; while also providing access to expert support staff capable of accessing system networks remotely. As a result, IECs managed IT services can offer significant time-saving benefits for businesses of all sizes. 

When selecting a managed service provider, it’s important to choose a reputable and experienced company that is able to meet the specific needs of your business. By choosing IEC, rest assured your IT infrastructure is in good hands.

We can offer protections including:

  • N-able Peer Connection
  • File Level Backup
  • Bit Defender Antivirus
  • Endpoint Detection & Response
  • Managed Detection & Response
  • MDR with Syslog Capture
  • KnowBe4
  • DNS Filtering
  • Mail Assure
  • Mail Archiving
  • DMarcian

Let IEC usher in the next phase of your businesss communications. Contact us today to learn more.

Unkown Hacker

What about my business?

let's continue...

During our free consultation, you might determine your business needs more protection than our Base Essentials Package listed on the right. We have GOOD news for you! Any of our additional protections can be added Ala Carte. 

  • Bit Defender Antivirus

    – This would replace Endpoint Detection & Response for a more affordable plan. While EDR and MDR provide a higher level of coverage, Bit Defender will keep you safe against known virus’ and vulnerabilities. 

  • Managed Detection & Response

    – Ready to scale up your operations? MDR is the next step in mitigating risk by monitoring the entire network including endpoints, servers, cloud environments and other areas of your IT Infrastructure. MDR Provides 24/7 Active monitoring by security professionals specializing in proactive threat hunting.

  • MDR with Syslog Capture

    – Building or layering on our foundation of security, MDR with Syslog capture is a multi-step approach.

    • Step 1) Log Collection: Utilizing different measures, we configure different network components to send your logs to a central server such as user activity, network traffic, system errors, failed logins, malware activity, etc.
    • Step 2) Log Aggregation: Our MDR Service analyzes this data in real-time to look for suspicious behavior, threats, or bad actors across the entire network.
    • Step 3) Threat Detection: Using automated tools and threat intelligence, IEC can begin to identify patterns of malicious activity. Seeing the whole picture in one location allows us to identify correlating events, anomalies, and detect Indicators of Compromise like unauthorized access or malware.
    • Step 4) Response: When threats are detected, IEC will take action or alert your internal IT team to contain, investigate, and mitigate the threat.
    • Step 5) Continuous Monitoring (Repeat): The continued monitoring ensures a broad view of what’s happening within your IT infrastructure making  it easier to detect security incidents earlier. 

You’re caught up on the basics, Now Call or message us on Facebook for a FREE Consultation today!!!

You're Thinking...

How does this help?

Let’s explore our Base Essential package containing these 3 primary protections. 

  1. N-able Peer Connection

    – IEC will remotely access and monitor your network. We use this access to provide automated patches and security updates to your network. Additionally, this allows fast 24/7 response to address network concerns through remote access. 
  2. File Level Backup

    – We take care of facilitating backups and engineer a custom backup schedule according to your business needs. Like updates and patching, we perform this during Non-business hours to minimize disruptions to your business. 
  3. Endpoint Detection & Response

    – EDR is an advanced risk mitigation tool that monitors Endpoint behavior to alert MSP’s if something requires further investigation. Anti-virus works to scan applications against known virus but EDR takes protection up a notch to monitor how those applications interact within your network. 
Starting at only $55 per user or Device. This package is designed for the budget conscious business owner that wants IEC to manage their IT department without breaking the bank. For low risk industries, this is the recommended starting place to keep your business up and running with ongoing IT support.

next...

we're all human right?

Employees are the largest risk to IT infrastructure but It’s not always with malicious intent. Bad actors will often times attempt to exploit an employees naivety through emailed links or phishing. Many times, it’s a well intended employee simply trying to do their job that opens the door to intrusion. We have solutions for that too!!!

  • KnowBe4

    – This is our training program that provides your employees with the tools to identify fraudulent or suspicious emails or links. We provide ongoing training and support to make sure your staff knows how to navigate uncertain waters. 
  • DNS Filtering

    – Utilizing DNS filtering helps to mitigate risk in your network by filtering and blocking access to certain websites or online content. Not only can this restrict Facebook (We can do that too), but it can also restrict network traffic from malicious, inappropriate, or non-business related websites. This includes known malware distribution sites and phishing sites for example. DNS filtering helps ensure compliance by restricting access to sites that could lead to data breaches. 
  • Mail Assure

    – Similar to DNS filtering on the web, Mail assure uses advanced filtering to identify and block spam, phishing, malware, and other malicious email threats before they reach a users inbox. Mail Assure also includes email encryption capabilities ensuring sensitive messages and attachments are securely transmitted. 
  • Mail Archiving

    – Greatly increase your long-term retention of email to help your business meet legal compliance, regulatory, or business requirements. Improve the data management of archived emails, increase the security, and simplify the retrieval of necessary emails. Archiving can also protect against employee mismanagement, reduce costs associated with expanding email server storage, and reduce legal risks.
  • Dmarcian

    – Now that your network is safer, your employees are trained, your email is secure and archived; you might think you’ve covered all your bases. While there is no guarantee in any protection, we layer our protections to continue to mitigate risk and Dmarcian is another layer to help with that risk. Simply put, Dmarcian makes sure that emails sent from your domain are really from you. This prevents bad actors from using your domain to trick people into thinking they’re legitimate.  Monitor your reputation and prove to email providers that your emails are legitimate so they don’t end up in your clients spam folder. In closing, Dmarcian protects your brand!

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From engineers and technicians to sales and support staff, each and every one of our team members is dedicated to providing the best possible experience for our customers.

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